Erica Desai

Erica Desai is a Senior Product Marketing Manager at Medallia, focusing on employee experience. She is passionate about bringing innovative solutions to market that vastly improve the employee experience.

October 27, 2023

Employee Experience

Employee Experience Strategies to Drive Engagement and Retention

The most important employee experience strategies include listening to your employees, taking action based on…

October 23, 2023

Employee Experience

Moments That Matter in the Employee Experience

Moments that matter in the employee experience include important employee lifecycle stages (interviewing, onboarding, offboarding,…

September 5, 2023

Employee Experience

What Is a CHRO? Chief Human Resources Officer Job Description

Learn what a CHRO is, how it differs from a CXO and get a sample…

August 17, 2023

Employee Experience

What Is Employee Engagement?

The definition of employee engagement is the level of enthusiasm workers have for their employers;…

July 27, 2023

Employee Experience

Best Employee Experience Platforms

Discover the five best employee experience platforms and technologies for improving employee engagement, loyalty, and…

April 27, 2021

Employee Experience

5 Crucial Steps to Building an Employee Experience Program

Effective employee experience programs can set your entire company up for success. Here are five…

April 1, 2021

Customer Experience

4 Reasons Why You Should Combine Your Employee and Customer Experience Data

Employee and customer experience are intrinsically linked, so why isn’t the data coming from both…