Jonathan Shafer

June 21, 2021

Customer Experience

How Sam’s Club is Using Instant Customer Feedback to Guide Innovation

The secret to Sam’s Club’s rapid innovation success? Access to instant customer feedback through solutions…

September 8, 2020

Customer Experience

Pfizer CentreOne Partners with Medallia to Help Drive Customer Experience

Pfizer CentreOne, a global contract development and manufacturing organization (CDMO) embedded within Pfizer and a…