Andrew Custage

Andrew leads Medallia Market Research, which delivers groundbreaking insights to the world of experience. He also hosts a webinar series on industry trends, and his analysis has been featured in publications like the Wall Street Journal, CNBC, NPR, Forbes, Fortune, and Business Insider.

October 5, 2023

Market Research

Our Gift To You: 2023 Holiday Shopping Predictions To Sleigh This Season

Here are Medallia Market Research’s top 2023 holiday shopping predictions about when, why, and how…

November 14, 2022

Market Research

Top Gen Z Characteristics Businesses Need to Know

What makes Gen Z unique from other generations? Find out the top Gen Z characteristics…

October 19, 2022

Market Research

Consumer Trends 2022: The Effects of Inflation on Everyday Buying Decisions

Inflation continues to make an impact on buying decisions — here are the consumer trends…

August 29, 2022

Market Research

The Biggest Consumer Behavior Trends of 2022 (So Far)

The latest consumer behavior trends, according to new market research analyzing consumer foot traffic, transactions,…

July 13, 2022

Market Research

What Makes Customers Loyal? Your Customer Loyalty FAQs — Answered

New customer loyalty research reveals how to gain loyal customers, the best way to measure…