Medallia Industries

Enable your account managers and executives to walk in your customers’ shoes.

Fuel a consistent and differentiated customer journey with meaningful consumer insight

Drive change across your organization

Increase loyalty, engagement, and satisfaction at scale.

Create engaging experiences across every digital touchpoint

Leverage experience to reduce cost and improve satisfaction of residential consumers, C&I customers, and employees.

Differentiate and win with exceptional experiences

Harness insight and feedback from your most valuable asset: people

Understanding student and faculty journeys to build education for the future.

Revolutionize the way your employees and their customers experience government to increase trust and empower teams.

Improving Customer and Employee Experience to meet your mission

Create personalized experiences that drive engagement, retention, and better healthcare outcomes.

Build trust and loyalty by empowering and engaging your people across the entire employee journey

Drive personalized experiences to strengthen relationships in a rapidly evolving industry

Leverage the voice of the customer for better experiences and outcomes

Engage every local team to deliver excellence

Leverage experience insights to strengthen the loyalty of customers and employees alike

Quickly ramp up your research team with industry experts to help you solve your toughest business challenges.

Harness richer insights at scale so you can take action with confidence

Listening, understanding, and responding to the needs of employees and customers

See through the noise to what matters most

Order up! Exceed expectations with timely and actionable customer and employee insight

No need to shop around Medallia is the #1 enterprise experience platform

Leverage experiences to inform innovation and enhance customer value

Create a better brand experience for every customer every time

Take the guest journey to new heights with meaningful and actionable insight